[01]
MULTI-SITE / 14 LOCATIONS
Replaced legacy MPLS with SD-WAN overlay
Designed dual-carrier SD-WAN with policy-based failover. Cut monthly circuit cost and improved voice MOS scores during failovers.
↓ 62%
WAN spend
dustin.nix
$ whoamidustin_nix --role=consultant --years=10+
Networks that don't blink.
Agents that actually work.
Voice in the cloud.
Independent consultant designing resilient networks, production-grade AI agents, and cloud VoIP systems for teams that can't afford downtime, hallucinations, or dropped calls.
◆ BGP◆ EVPN-VXLAN◆ SD-WAN◆ FreeSWITCH◆ Asterisk◆ SIP◆ WebRTC◆ OpenAI◆ Anthropic◆ LangGraph◆ RAG◆ Twilio◆ Telnyx◆ Fortinet◆ Palo Alto◆ Cisco◆ Juniper◆ Terraform◆ AWS◆ Azure◆ BGP◆ EVPN-VXLAN◆ SD-WAN◆ FreeSWITCH◆ Asterisk◆ SIP◆ WebRTC◆ OpenAI◆ Anthropic◆ LangGraph◆ RAG◆ Twilio◆ Telnyx◆ Fortinet◆ Palo Alto◆ Cisco◆ Juniper◆ Terraform◆ AWS◆ Azure
01 / services
Three practices. One operator.
01NET.ENG
Network Engineering
Routing, switching, segmentation, SD-WAN, and zero-trust overlays. Multi-site designs that survive carrier failures and Monday mornings.
- ›BGP / OSPF / EVPN-VXLAN
- ›Firewall & micro-segmentation
- ›Observability & NetFlow
02AI.AGENT
AI Agent Creation
LLM-powered agents wired into your real systems — CRMs, ticketing, telephony. Built for accuracy, latency, and audit trails.
- ›Tool-use & RAG pipelines
- ›Voice + text agents
- ›Guardrails & evals
03VOIP.CLOUD
Cloud VoIP
SIP trunking, hosted PBX, contact-center routing, and CPaaS integrations. Carrier-grade voice without on-prem hardware.
- ›SIP / WebRTC / RTP
- ›PBX migrations & failover
- ›AI voice agent integration
02 / stack
Tools I reach for first.
Cisco
Juniper
Fortinet
Palo Alto
Ubiquiti
MikroTik
FreeSWITCH
Asterisk
FreePBX
Twilio
Telnyx
3CX
OpenAI
Anthropic
LangGraph
n8n
Pinecone
Postgres
AWS
Azure
Cloudflare
Terraform
Docker
Linux
// note: tooling follows the problem, not the other way around. Stack shown is representative — happy to work in yours.
03 / work
Selected engagements.
[02]
AI AGENT / SUPPORT OPS
Voice agent that resolves Tier-1 tickets
Built a low-latency voice agent on top of SIP + LLM tool-use, integrated with the client's CRM and knowledge base.
↑ 41%
First-call resolution
[03]
VOIP MIGRATION / 800 SEATS
On-prem PBX → cloud, zero downtime
Parallel-run cloud PBX with number porting in waves. Engineered DID failover so no inbound call hit a dead trunk.
0 min
Cutover outage
04 / contact
Let's scope something real.
Drop your details below and I'll get back within 24 hours — a short reply, a couple of clarifying questions, and a clear next step. Never a sales sequence.
// new.inquiry