Privacy Policy for SMS/Text Messaging

We may collect the following information when you interact with our website, forms, or messaging services:

• Name
• Phone number
• Email address
• Company name
• Message content
• Communication preferences
• IP address and browser information
• Any information voluntarily submitted through forms or conversations

We use your information to:

• Send appointment reminders
• Provide customer support
• Respond to inquiries
• Deliver service-related updates
• Send requested information
• Communicate regarding projects, estimates, invoices, or services
• Improve our services and customer experience
• Comply with legal and regulatory requirements

We do not sell your personal information.

By opting into SMS communications from Dustin Nix, you consent to receive conversational, informational, or promotional text messages from us.

These messages may include:

• Appointment confirmations
• Project updates
• Customer service communications
• Scheduling notifications
• Follow-up messages
• Promotional or marketing messages (if separately consented to)

// Message Frequency

Message frequency may vary depending on your interactions with us.

// Message & Data Rates

Message and data rates may apply based on your mobile carrier plan.

// Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

After opting out, you may receive a final confirmation message confirming your removal.

// Help Instructions

For assistance, reply:

HELP

Or contact us at:

• Email: Dustin@Dustinnix.com
• Phone: 901.519.3781

SMS consent is not shared with third parties or affiliates for marketing purposes.

We only send text messages to users who have:

• Submitted an online form
• Requested communication
• Provided verbal or written consent
• Opted into SMS communications through our website or other approved methods

We may share information with trusted service providers who help us operate our business, such as:

• CRM platforms
• Messaging platforms
• Hosting providers
• Customer support systems

These providers are required to protect your information and only use it for authorized business purposes.

We may also disclose information when required by law or to protect our legal rights.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

However, no electronic transmission or storage system can be guaranteed to be 100% secure.

We retain information only as long as necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Depending on your location, you may have rights regarding your personal information, including:

• Accessing your data
• Correcting inaccurate data
• Requesting deletion
• Withdrawing consent

To make a request, contact us using the information below.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

If you have questions regarding this Privacy Policy or our SMS communications, contact us:

Dustin Nix
5316 Shetland Trail
Arlington, TN 38002

Email: Dustin@Dustinnix.com

Phone: 901.519.3781